Beetfox app help
The most common questions about the iPhone app. Yours isn’t here? Write to us, the address is below.
Questions and answers
Do I need an account?
No. Beds, plants and settings stay on your iPhone. There is no server they live on, and we never see them.
How do I move my beds to a new iPhone?
In the app, go to Settings › Your data › Backup and tap “Save backup as a file”. Save the file in Files, iCloud Drive or email it to yourself. On the new iPhone, open the same page and tap “Restore from file”. Backups are free.
Why am I not getting reminders?
Switch them on under Settings › Reminders and allow notifications when your iPhone asks. If you tapped “Don’t Allow”, change it in your iPhone’s Settings under Notifications › Beetfox. The weekly plan only comes when something starts that week, and the frost reminder needs your area.
How accurate is my frost date?
It is based on 30 years of measurements (1991–2020) from the nearest station of the German weather service (DWD), not a weather forecast. If your garden sits much higher than the station, it can differ. That is why we only count tender plants like tomatoes from the day after which 9 years in 10 bring no more frost.
What is free, and what does Premium add?
2 beds with every rule are free: crop rotation, companions, calendar, frost, reminders, backup and the bed plan as a picture. Premium adds as many beds as you like, your own varieties, the plan across all beds and all beds as a PDF, as a yearly plan or a one-time purchase. The app shows you the price from the App Store, in your currency.
How do I cancel the yearly plan?
In the app under Settings › Premium › “Manage subscription”, or in your iPhone’s Settings: your name › Subscriptions › Beetfox. Cancel at least 24 hours before the end of the period, otherwise Apple renews it.
I bought Premium, but the app doesn’t show it.
Tap “Restore purchases” under Settings › Premium. Your iPhone needs to be signed in with the same Apple ID you bought it with.
What happens when Premium ends?
Nothing gets locked. All beds and varieties stay visible and usable. Only another new bed beyond 2 and new varieties need Premium again.
How do I delete my data?
Under Settings › Your data › “Delete everything”. Or delete the app, which removes everything too. A purchase stays with Apple and can be restored.
Is Beetfox available for Android?
Not yet. The tools on this website work on any phone and computer.
Contact
Question not here, found a bug or have an idea? Write to us: kontakt@smartasty.de